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All packages are sent out UPS - day 2 air. ...
Lyophilized (unmixed) peptides are generally stable at room temperature for several weeks when stored properly....
All peptides are manufactured to high purity standards (≥99%). Each product includes a Certificate of Analysis (COA) from an independent third-party l...
For assistance, please contact our support team through your portal. We are happy to help with account questions, order status, and general research i...
Yes, you may cancel your $9.99/month wellness access subscription at any time with no fees or penalties. Your account access and catalog availability ...
All peptides are manufactured in the United States in cGMP-certified facilities. We do not source products from overseas labs or unregulated suppliers...
No. All products sold by MySpaLive are research compounds sold for in vitro laboratory and scientific research use only. They are not FDA-approved dru...
Our in-person courses are structured as intensive, full-time programs delivered over a few days. However, the online pre-course modules can be complet...
You will typically need to bring your medical license, black scrubs or other comfortable attire, closed-toe shoes for hands-on training, and a noteboo...
Absolutely. We offer a full pathway of advanced courses across a range of aesthetic treatments, including advanced Botox techniques, dermal fillers, a...
Yes, MySpaLive provides support in securing Medical Director (MD) coverage. We maintain a network of qualified MDs and guide practitioners through the...
While a home-based aesthetic practice may be possible, it depends on local zoning laws and medical regulations, which vary by state and municipality. ...
MySpaLive certifications do not expire. However, we strongly recommend ongoing education to stay current with industry best practices, safety guidelin...
While some states permit non-medical professionals to perform certain aesthetic procedures under physician supervision, a medical license (such as RN,...
Upon successful completion of the course and certification, you will be trained in injection techniques. However, state regulations vary, and you may ...
Yes. Specialized medical malpractice and professional liability insurance are essential for aesthetic injectors. We strongly recommend that all practi...
We are committed to delivering high-quality training and supporting practitioner satisfaction. If you are not satisfied with your experience, please c...
MySpaLive values experienced and passionate aesthetic professionals. If you have substantial industry experience and a passion for education, we encou...
Many aspiring aesthetic professionals have similar questions. Our courses provide an immersive learning experience designed to build both technical sk...
Yes, we offer special group discounts for multiple students enrolling together. This is an excellent option for clinics and practices looking to train...
MySpaLive stands out for its comprehensive curriculum, expert-led instruction, hands-on clinical experience, and ongoing mentorship. In addition to te...
Yes, our courses attract students from across the country. However, participants are responsible for understanding and complying with the regulations ...
Requirements vary by state. Most Participants must hold a valid medical license (RN, NP, PA, MD, or DO) to enroll in our aesthetic training courses. S...
Yes, we offer flexible payment options to fit your financial needs, including interest-free installment plans and third-party financing. Speak with an...
You can reach us by phone at (972) 860-1697, by email at support@myspalive.com, or through the contact form on our website. Our team is available to a...
Yes, our courses include comprehensive online pre-course modules covering foundational theory, anatomy, and safety protocols. This preparation helps m...
The MySpaLive app is a comprehensive platform designed to support your aesthetic practice. It includes access to educational resources, patient manage...
Our refund policy is outlined in our terms and conditions. In general, refunds may be available within a specified timeframe before the course start d...
Our comprehensive Botox training course is typically completed over two days and combines didactic instruction with hands-on clinical practice. We als...
Referred accounts access the catalog through a distributor referral link. They create an account on the MySpaLive website and can then browse and purc...
2–3 business days. Orders are typically packed and handed off to UPS on the following business day....
There was a known website issue during periods of high traffic. Users were advised to clear their browser cache, retry after a short wait, or access t...
Timing varies by product, with estimates typically given as “by the end of the week” or “by the weekend.” GHK-Cu 50mg has since been discontinued and ...
No license is required. MySpaLive provides Medical Director coverage to help ensure you remain compliant with state regulations for performing and dis...
Log into your distributor account on the MySpaLive portal. Your referral links—each offering different discount levels—are available within your dashb...
You purchase peptides at wholesale pricing and use the referral links available in your distributor portal to direct clients to the MySpaLive website....
No, the course is not required. However, it is highly recommended, as it covers research applications, legal considerations, and in-depth product know...
The course is priced at $999. When paying in full, you may use promo code KA599 to receive the discounted price of $599. You will also receive $400 in...
This is a known system issue that has since been corrected. Please contact support, and they will credit your account $9.99 so you can complete your p...
Currently, this course is offered in person only at our Prosper, TX location (130 N Preston Rd). Online course options are under consideration for fut...
MySpaLive peptides are sold strictly as research compounds for in vitro laboratory use only. They are not FDA-approved and are not intended for human ...
Go to “My Patients” and select “Invite Patient.” Enter the patient’s name, email, and phone number. They will receive an invitation to download the ap...
You will check in upon arrival in class. Your instructor will confirm your attendance and provide a 3-digit session code during class. Enter this code...
Certified providers may order Botox and other FDA-approved neurotoxins, as well as hyaluronic acid dermal fillers for areas such as the lips, cheeks, ...
The 9-module course covers peptide science and chemical properties, research compound categories, compliance and legal frameworks for research chemica...
During checkout, enter your discount code in the “Promo Code” field and click “Apply.” The discount will be automatically applied to your total. Pleas...
Standard shipping typically takes 2–5 business days. Some products may require temperature-controlled shipping or pharmacy fulfillment, which can exte...
Please contact our Support Team at (972) 860-1697 or (469) 277-0897 as soon as possible to reschedule. Rescheduling is permitted up to 72 hours before...
As a distributor, you will receive a unique referral code and link to share with customers. When a customer places an order using your code, they rece...
Please visit www.MySpaLive.com/peptide/shop for step-by-step guidance through the process....
MySpaLive currently ships peptides to most U.S. states, though certain compounds may be subject to additional state-specific restrictions. For questio...
Certification is offered in three levels, from Level 1 (Basic) to Level 3 (Advanced). Level 1 covers foundational techniques and safety. Level 2 buil...
Once your attendance is verified and your instructor approves your completion, your certificate will be available in the app under “My Certificates.” ...
Go to the “Shop” section within the app and browse products by category (toxins, fillers, IV supplies, skincare, and more). Add items to your cart, re...
A GFE (Good Faith Exam) is a medical consultation and photo documentation required prior to performing certain procedures. It ensures a licensed physi...
I wanted to clarify our refund policy: courses can be refunded within 7 days of purchase if you haven't started the pre-course materials. If you have ...
Yes. In your Profile, enable “Mobile Services.” From there, set your service radius in miles, and specify the cities or areas you cover. Patients can ...
The course is currently offered in person only at our Prosper, TX location (130 N Preston Rd, Prosper, TX). Classes are held on select dates throughou...
MySpaLive is a Texas-based, app-driven concierge aesthetics platform designed for aesthetic nurses, nurse practitioners, and medical directors to mana...
MD supervision is required for toxins, fillers, and other regulated procedures. Upon completion of your course and signing the contract, you will be a...
Please call or text (972) 860-1697 or (469) 336-6435 (8:00 AM–11:00 PM CST, Monday–Sunday). You may also email support@myspalive.com or use the live c...
Each product includes a Certificate of Analysis (COA) with third-party lab testing results confirming purity. All products are sourced from cGMP-certi...
Please contact us immediately at (469) 336-6435 or info@myspalive.com and include photos of the damage. We will review the issue and, if confirmed, ar...
Currently, classes are held in Texas (Prosper, near Dallas and Austin). We may expand to additional states in the future. Please check back regularly ...
After certification: 1) Arrange Medical Director supervision ($179/month), 2) Access the MySpaLive platform to set up your practice ($39.95/month), 3)...
We stand behind the quality of all our peptides. If you have any concerns about your order or your experience, please contact us promptly at (469) 336...
Thanks for reaching out! To answer your question, there is no minimum order. Feel free to order either a single vial or multiple, depending on your pr...
You can earn your first certification in as little as one day through our intensive Botox Level 1 course. Upon completion, you will receive your certi...
Yes. The Texas Medical Board has published guidance on physician-directed aesthetic care and related practice models. You may request and review this ...
MySpaLive is a Texas-based, app-driven concierge aesthetics platform designed for aesthetic nurses, nurse practitioners, and medical directors to mana...
Yes. The Certified Peptide Specialist & Distributor course is a 9-module masterclass covering peptide science, medical compliance, business strategies...
Each MySpaLive course includes a 1-day hands-on training session with expert instructors, along with course materials and workbooks. You also receive ...
All peptide orders are shipped via USPS with a flat-rate $14 shipping fee on U.S. orders. Temperature-sensitive peptides are packaged with appropriate...
Currently, classes are held in Texas (Prosper, near Dallas and Austin). We may expand to additional states in the future. Please check back regularly ...
After completing your course and establishing Medical Director supervision (typically within 1–2 weeks), you can begin booking patients immediately. O...
1. Visit our course shop at port2pay.com/Shop. 2. Select your desired course and date. 3. Complete payment or set up a payment plan. 4. Receive your e...
No, a medical background or nursing license is not required to enroll in MySpaLive training courses. Courses such as Botox Level 1 and Filler training...
Please bring a valid photo ID, a notebook and pen, and your license verification (if applicable). Wear black scrubs or comfortable clothing that you d...
Most injectors earn approximately $300–$1,000 per day, depending on location, experience, and patient volume. Actual income varies based on the number...
Yes! All MySpaLive courses offer flexible payment plans with no credit check, no fees, and no interest. Typical payment plans start at just $199 down ...
Advanced courses, such as Filler Level 1 and Botox Level 2, have prerequisites. Botox Level 2 requires completion of Botox Level 1, and Filler Level 1...
Sign up for free at MySpaLive.com/distributor-signup. As a distributor, you receive immediate access to wholesale pricing (45%+ discount), custom refe...
Retail pricing applies to individual customers purchasing through our standard online store. Wholesale pricing is reserved for approved distributors a...
A licensed Medical Director (MD or DO) provides clinical oversight by reviewing patient cases, approving treatment plans, and ensuring ongoing complia...
Yes. After completing the Peptide Specialist Course, you will gain access to purchase products through your distributor account. Select product bundle...
You can update your payment method by navigating to your account settings and selecting “Payment Methods.” You can also choose a different payment opt...
Yes. If your preferred class date is sold out, you can join the waitlist. When a spot opens or a new date is announced, we will notify you directly. Y...
If you receive an order with a missing or incorrect item, please contact our support team immediately with your order details. We will review the issu...
No, the Peptide Specialist Course is not required to become a distributor or begin placing orders. However, it is highly recommended, as it provides c...
No. Customers who purchase through your referral link see only the retail price. You pay the lower wholesale or distributor price when placing your or...
I want to clarify that there was a known billing issue regarding the $9.99 Medical Director oversight fee, which is intended to be charged only once ...
Restock timing varies by product. High-demand items such as NAD+, GHK-CU, tirzepatide, and semaglutide are typically restocked on a regular basis. For...
If you encounter a 404 error or your cart empties at checkout, please try the following steps: 1. Log out and log back in. 2. Clear your browser cach...
Yes. Certificates of Analysis (COAs) are available for all peptides. You can access them by logging into your distributor account and selecting any in...
Yes. If you have already completed a Level 1 or Level 2 course, refresher classes are complimentary. Please text us the class dates you’re interested ...
Pre-class requirements become available after enrollment is confirmed and payment has been processed (which may take 2–3 business days for ACH or bank...
Within your distributor account, you will have access to referral links offering different discount levels for your customers (for example, 15% or 20%...
Hi! Commissions will be posted to your distributor account once the order is completed and shipped. You can check your commissions through the distrib...
The Membership Discount Fee is $9.99 per month, billed monthly. This fee is separate from product orders and covers platform access, distributor tools...
Yes, financing is an option for the Peptide Course. Please keep in mind that discount codes, for example (KA599), can only be used for payments made i...
Yes. As a distributor, you may share your referral links with customers anywhere in the United States. There are no geographic restrictions on distrib...
Log into your distributor account at myspalive.com/peptides. Browse available products, add items to your cart, and proceed to checkout. You will rece...
I wanted to let you know that the Peptide Specialist Course is priced at $999. If you pay in full, you can use the code KA599 to receive a discount of...
If your order arrives damaged or the peptide appears degraded, please contact support immediately and include photos of the issue. We will review the ...
Courses may be locked for several reasons, including incomplete license verification, unmet prerequisites, or certification level restrictions. Please...
After your order ships, you will receive a tracking number by email. Use the provided link to track your shipment in real time. You can also log into ...
MySpaLive peptides are sold strictly as research chemicals for in-vitro laboratory research and scientific experimentation only and are not FDA-approv...
Just to let you know, we accept all major credit cards (Visa, Mastercard, American Express), debit cards, and PayPal, and all payments are processed s...
On the login page, select “Forgot Password.” Enter your email address, and you will receive a password reset link. Follow the link to create a new pas...
We offer standard shipping (5–7 business days) and expedited shipping (2–3 business days). All peptide orders are shipped via temperature-controlled c...
Yes. Your Dashboard provides real-time data on earnings, patient volume, appointment activity, and upcoming commitments. The “Analytics” section offer...
Go to Profile > Practice Settings to update your information. From there, you can edit your practice name, address, phone number, business hours, bio,...
Yes. Distributors may place bulk orders at deeper discount tiers and resell products to customers or other practitioners, earning commissions on sales...
MD supervision is required for toxins, fillers, and other regulated procedures. Once your course is completed and your agreement is signed, you are as...
Go to the “Shop” section within the app and browse products by category (toxins, fillers, IV supplies, skincare, and more). Add items to your cart, re...
Certification levels range from Level 1 (Basic) to Level 3 (Advanced). Level 1 covers foundational techniques and safety. Level 2 introduces advanced ...
After treatment, create an invoice for the patient using the procedure price. Patients can pay online through the app, or you can process their paymen...
Most unopened, unused products may be eligible for return within 14 days of receipt for a refund or exchange. Temperature-sensitive items, such as tox...
Yes. You must hold an active, verified license (RN, NP, PA, MD, or DO) in your state. Please upload your license during registration or profile setup....
Many courses include a starter product bundle provided at the end of class. This may include the primary product used during training (such as toxin o...
Visit the Training section to browse available courses. Select your desired course, review any prerequisites and the schedule, then click “Enroll.” Yo...
Yes. If you would like to train multiple team members, please contact our sales team at (972) 860-1697 or email support@myspalive.com. We can discuss ...